Jakarta – The National Police are the most responsive state institution when following up on public complaints while the Supreme Court (MA) is the least effective, the Indonesian Ombudsman Commission said Thursday.

"We received many complaints from the public concerning the police, but the institution is quick to respond," commission chairman Antonius Sujata said after meeting with President Susilo Bambang Yudhoyono at the presidential office.

"Among the least responsive institutions was the Supreme Court. They are slow in responding to our recommendations but offer no explanation for their poor performance," Antonius said.

The Supreme Court has been widely criticized for its lateness in handling cases and has been dubbed one of the most corrupt and poorly reformed state agencies.

The commission is responsible for supervising public services conducted by state and private institutions, and offers recommendations to institutions which receive complaints.

The commission has now been issued greater authority with the passing of the 2008 Law on Ombudsman, which allows it to impose administrative sanctions on an institution which ignores its recommendations.

Antonius said the commission receives more than 1000 complaints every year, with 80 percent being followed up on.