Jakarta – National Police chief Gen. Badrodin Haiti has apologized for the police's failure to respond to complaints from members of the public.
"Most people complained about our investigative process. We apologize to those who have not yet received our best services," Badrodin said as quoted by tribunnews.com.
This year, the police received 619 complaints from members of the public who claimed that they had been treated unfairly by investigators. This year's figure were lower than the 778 complaints recorded in 2014.
Badrodin also apologized for the behavior of certain police personnel who had engaged in corrupt practices. "There are some who manipulate or even ask for bribes," he said.
The police are seen as one of the most corrupt and bribe-riddled institutions in the country.
In January, the Corruption Eradication Commission (KPK) named then candidate for National Police chief Insp. Gen. Budi Gunawan a graft suspect for alleged financial misdeeds in his capacity as head of the Career Development Bureau at the National Police from 2004 to 2006, where he amassed wealth amounting of Rp 95 billion, allegedly acquired through bribes and gratuities, including bribes allegedly paid by officers in pursuit of higher posts in the police.