Jakarta – A survey on the city administration's performance in 2008 was released on Wednesday and showed illegal fees and dissatisfaction with public services still abounded.

While state schools are free, 58.29 percent of respondents said they still had to pay extra fees for items such as shoes and uniforms and maintenance expenses for school buildings, according to a survey conducted by the NGO Jakarta Residents Forum (Fakta).

At least 51.43 percent of respondents said they still had to pay illegal fees at subdistrict offices when applying for ID cards or other documents. Many also complained that some subdistrict heads were not available when they needed to see them.

"I understand what Jakartans have said in this survey. I feel awful over the fact that 55 subdistrict heads in East Jakarta were reportedly not always available," Governor Fauzi Bowo said.

In the survey, Fakta also asked the residents to comment on several issues, including evictions, health services and transportation problems.

"This survey is like a school report for me. I was nervous about the results, just like a school kid, but the difference here is I am graded by 10 million people," Fauzi said.

Saiman, a street vendor in Jatinegara, East Jakarta, claimed that he had no complaints about education services as his grandchildren enjoyed free school thanks to the administration's subsidy. "However, 'the administration's' treatment of street vendors has not improved," he said.

On residential questions, 86 percent of residents in the survey said their kampungs were good places to live in, while 12 percent said they were not satisfied with their dwelling conditions and 1.14 percent did not know.

Of all respondents, 67.71 percent lived in their own house, 22.9 percent in rented houses, and 10 percent of them did not own nor rent.

Fakta also noted that eviction was among the issues the residents fear the most, especially those who live in off-limit areas such as beneath the overpass bridges and along riverbanks.