Lenny Tristia Tambun, Jakarta – The Jakarta City Council has announced plans to set up a hotline for victims of domestic abuse.

Noor Syamsu, head of the council's One-Stop Integrated Service Agency (BPTSP), said the telephone support service would connect victims to authorized agencies, which in turn could provide specialist support. A consultation office and sessions with a psychologist would also be available.

"We have asked P2TP2A [Center for Women's and Children's Empowerment] to send their psychologists to our regional units, whether the psychologists should come daily or weekly is up to them," Noor said. The BPTSP would coordinate with the P2TP2A to establish the service.

Noor said his agency would not have the authority to follow up or investigate domestic abuse cases. The agency would only facilitate the victims by connecting them to the authorized agencies. A memorandum of understanding with the P2TP2A would be signed on Jan. 21, Noor said.

The National Commission on Violence Against Women, or Komnas Perempuan, reported 11,719 domestic abuse cases in 2013, although the figure is likely higher as in most cases abuse goes unreported.

Source: http://thejakartaglobe.beritasatu.com/news/jakarta/jakarta-govt-to-establish-domestic-abuse-hotline/