Eisya A. Eloksari, Jakarta – Telecommunication company PT Telekomunikasi Selular (Telkomsel) has reported a 16 percent increase in its broadband traffic as the public continues to follow physical distancing measures amid the COVID-19 pandemic.
Telkomsel president director Setyanto Hantoro said in a statement on Monday that the company had seen increases across multiple sectors such as e-learning, online meeting apps and online gaming.
"The rise in broadband traffic is dominated by e-learning application usage, such as Ruangguru, universities' e-learning centers and Google Classroom," he said, adding that all three applications saw a more than 5,400 percent surge in usage.
The company also gained new subscribers who registered for its free 30-gigabyte data quota for e-learning apps.
The subsidiary of state-owned telecommunication company PT Telekomunikasi Indonesia (Telkom) also saw a more than 443 percent increase in usage of online meeting applications such as Zoom, Microsoft Teams and CloudX Telkomsel.
CloudX Telkomsel is a cloud-based integrated communication service that provides features such as online meetings for their corporate clients, which were launched in January. Corporate customers who are hosting meetings can enjoy free subscription and a one month 60 GB internet quota to access CloudX Meeting services.
"Meanwhile, we have observed that social media traffic has been more stable," Setyanto said, adding that online gaming traffic grew 34 percent.
He went on to say that the telco operator had also optimized all its available frequencies to ensure stable network connection, especially in residential areas and hospitals.
Telkomsel has also partnered with the Communications and Information Ministry and the COVID-19 task force to disburse up-to-date information to the public through instant messaging.