The National Board for the Placement and Protection of Indonesian Overseas Workers (BNP2TKI) launched a call center for Indonesian migrant workers (TKI) on Monday.

The call center, dubbed 'Halo TKI,' can be accessed at the number 0800-1000. Calls are free of charge. "Halo TKI 0800-1000 can be accessed by land line or cellular phones," the board's chairman, Jumhur Hidayat, told reporters during the launching ceremony.

Migrant workers overseas can access the call center on this number: +62 21 292 44800, but overseas calls are not free.

The call center is managed from the board's headquarters at Jalan MT Haryono, South Jakarta. Jumhur said Halo TKI is a 24-hour hotline to increase protection and assistance for migrant workers all over the world.

"All reports about our migrant workers' problems or legal cases will be taken by our trained call center officers. They are efficient and very responsive," he said.

BNP2TKI also welcomes reports through SMS text message to 7266. SMS messages sent to the number are free of charge but must be written in capital letters, following a specific format: ACA#TKI#SENDER'S NAME#CASE/PROBLEM

Reports can also be faxed to (+62) 021 7981 205, emailed to halotki@bnp2tki.go.id or sent via post office to the following address: Call Center BNP2TKI at Jalan MT Haryono Kav. 52, Pancoran, South Jakarta.